§ Pricing

Transparent pricing. Nothing hidden.

Compute, storage, and AI are pass-through. You pay your cloud or your model provider directly — or we pass the actual bill through if we host the tenant. LogSeam charges one thing: per-node support.

Pricing model

Two components. That's it.

Your bill from LogSeam has exactly two parts. One varies with what you actually run; the other is a flat per-node line for our software and support. There's nothing else.

01 · PASS-THROUGH COSTS

Compute · Storage · AI

The raw infrastructure that runs the platform — EC2-type compute, S3-class object storage, and AI model usage. You pay your cloud and model providers directly at your contract rate. If LogSeam manages the tenant, we pass the invoice through at cost — no margin.

02 · LOGSEAM PER-NODE

Per-node software & support

One flat rate per node for the LogSeam platform — the lake, the agents, the orchestrator, the UI, and the support tier you choose. Always-on nodes and dynamic nodes (auto-scaled per query) are priced separately. A node is any EC2-type compute node, any size.

Rate card

Pricing simplified

  Core Support Critical Support On-Prem
Always on
Core Support $250 / node / mo
Critical Support $500 / node / mo
Dynamic node
Core Support $175 / node / mo
Critical Support $350 / node / mo
Software & Support
Core Support 8x5 Response Software updates Email or chat support Standard triage
Critical Support 24x7 Response Software updates Priority communication Incident bridge support
On-Prem 24x7 Response Software updates Priority communication Incident bridge support
Deployment

Pick your perimeter.

01

LogSeam Tenant

We host it. Cloud and AI costs pass through on your invoice — no margin. You get one bill: cloud + AI + per-node support.

  • LogSeam-managed cloud account
  • Compute and storage at cost
  • AI usage at cost
  • + per-node support
02

Your Tenant

You host it. Your cloud account, your AI provider contracts, your data residency rules. We charge only per-node support.

  • Your AWS / GCP / Azure tenant
  • Your existing AI vendor contracts
  • Your security boundary
  • Per-node support only
03

On-Prem

Your hardware, your data center, your air-gap. Self-hosted models, no outbound network requirement. Custom-scoped pricing.

Contact sales
Node types

The nodes that run it.

Five logical node types make up a LogSeam deployment. Each is composed of one or more compute nodes — anywhere from a few cores to hundreds of cores — sized to your workload. Pricing is per compute node, regardless of size.

LOG PROCESSING
Always on Dynamic

Ingest the firehose.

Parses incoming events, normalizes schemas, compresses to Parquet, and writes to the lake.

SEARCH
Always on Dynamic

Scan the lake.

Distributed scans across the partitioned tables — the workhorse of day-to-day investigation.

AGGREGATION
Always on Dynamic

Crunch the heavy queries.

Aggregator pattern for complicated CTEs, window functions, and large analytical joins.

MASTER

Run the room.

Powers the UI, AI agents, Alerts, Incidents, Spaces, and Dashboards — every analyst-facing surface.

MCP

Drive headless.

Exposes every agent and dataset as native MCP tools for AI agents and external clients.

Node sizing

How many nodes do we need?

Sizing depends on the roles your deployment needs: log processing, search, orchestration, and MCP access. Each role can scale independently based on ingest volume, analyst concurrency, workflow load, integration patterns, and the CPU/memory shape of each node.

Log Processing always on dynamic nodes Search always on dynamic nodes Master MCP
Log Processing

Ingest, parse, normalize, enrich, and write telemetry into the lake. This tier scales with daily volume and transformation cost.

Search

Interactive queries, hunts, dashboards, and rule execution. This tier scales with analyst concurrency, query shape, and retention window.

Master

Control-plane coordination for schedules, workflow state, cluster membership, and query orchestration. Usually small, but critical.

MCP

API and tool-facing nodes for agents, integrations, and MCP clients. This tier scales with automation volume and external access patterns.

Want a real number?

We'll sketch the node count for your data volume and query pattern, and walk the pass-through bill end to end.